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Webster/Ontario Office 585-265-9933 Greece Office 585-505-6955 Veterinary Login Finalize Your Pet’s Plans Store Pet Parent Gateway Pet Services Why Choose Us How to Request Our Services Euthanasia Services Cremation Services Funeral Services Memorialization Bereavement Support View Pet Tales Pricing About Overview Our Staff Our Facilities Our Partners Blog Submit a Testimonial Franchise Opportunities FAQs Locations Contact Us Finalize Your Pet’s Plans Store Pet Parent Gateway Finalize Your Pet’s Plans Guiding you through the loss of your pet. It's a situation no one wishes to face, but when the time comes to lay your beloved pet to rest, they merit nothing less than the best care. For more than a decade Pet Passages® has been devoted to honoring these members of our families with dignified cremation services. This Rochester, NY Pet Passages location is independently owned and locally operated by Mike and Andrea Harris . Please allow us to support your family as you deal with this loss. Why Choose Us My pet has just passed. What do I do next? We know this is an incredibly difficult time. We also know that you have always wanted the best for your pet. The way you say goodbye is equally important. Contact Pet Passages ® for cremation services that are both affordable and worthy of your pet, a beloved member of your family. How to Request Our Services Pet Funeral Services Let us be there during the most difficult of goodbyes. We offer many private family funeral and viewing options to fit your unique wishes. Pet funeral directors tailor the experience to be right for you. Learn MoreCremation Services Losing a pet doesn’t mean they’re gone forever. Your pet will be cremated respectfully and honorably in exactly the manner you have chosen. Return of your pets remains are guaranteed within 72 hours. Learn MoreMemorialization Your pet’s legacy lasts a lifetime. The love you shared can be infused into any of the personalized keepsakes we provide. Browse our online selection of pet urns and other memorial products. Learn MoreBereavement Support Allow us to guide you from grief to remembrance. Our highly trained pet funeral professionals are both educated and honored to help you along in your journey of grief and recovery. Support is available for the entire family. Learn MoreGiving pets the dignity they deserve on their final passage. Pet Passages ® was founded by a third-generation licensed funeral home director, Mike Harris. Having dedicated his life to providing the best possible experience for families in moments of extreme grief, when his beloved dogs passed, he realized that same level of care was nowhere to be found for pets. Feeling called to change that, Pet Passages ® was born. Beyond having the best and most compassionate customer service, our cremation services include the most technologically advanced pet identification and tracking procedures available. You can trust your pet is in good hands at Pet Passages ® . Finalize Your Pet’s Plans Frequently Asked Questions Do you offer pet euthanasia services in your facility? Euthanasia services don't need to be performed at veterinarian offices exclusively. Learn why euthanasia services provided in Pet Passages facilities may be a better experience for your pet at the end of their life. Can I view my pet's cremation? We're often asked by pet parents if there will be an opportunity to view their pet's cremation. This is possible at Pet Passages and can be a meaningful way to say goodbye to your pet. How do I know I'm getting only my pet's ashes back? Reassurance that your pet's ashes are the ones returned to you is critically important to Pet Passages. Learn how Pet Passages has become an industry leader in tracking and transparently communicating where your pet is in the cremation process, and confidently returning your pet's ashes back to you. What types of cremation services does Pet Passages provide? There are a lot of pet cremation options available. It can be confusing or overwhelming trying to pick the right option for you. Pet Passages aims to make it simple by offering 3 different options. This video outlines the options, including a cremation option exclusive to Pet Passages. View More Videos We are here for you. Call us today at 585-265-9933 Memorialization Pieces Pet Urns Preserve the cherished memories of your beloved companions with our exquisite pet urns, crafted to honor the unique bond you shared. Learn MorePet Jewelry/Charms Safeguard your pets legacy and keep their spirit forever close, while finding solace in a beautiful tribute that captures their essence. Learn MoreKeepsake Items Treasure the moments that warmed your heart and find comfort in a tangible token of their everlasting love. Learn MorePet Portraits Transform cherished memories into timeless art with our captivating pet portraits, capturing every nuance of your furry companion’s personality and creating a lasting tribute to their place in your heart. Learn MoreCustomer Testimonials Kitty passed - Kristen R LaClair Our dog Nyx had died. Our kitty Chip died. Our Vet suggested Pet Passages. We were happy to find that PP helped us with the creamation and find a nice sculpture for our pets. It was nice to speak to someone who feels for loss. I would definitely tell other to go there for their… Thank you very much! - M. Lacey As a first time customer I want to say how pleased I was with your sensitivity during this hard time in my life. I thank you very much for the way you all handled things from the time I talked to you on the phone to the time I arrived at your facility to the… Thank you - Theresa Honti Nothing I can say will adequately express my gratitude for Mike and the experience we had with Pet Passages. Our dog was (and is) our son. His death was very painful for us. I expect that after dealing with grieving people everyday for years, it’s only natural to become desensitized. But this was not what… Mrs - Jenn Pattison I could not say enough about Pet Passages their employers and their services. I would never go any place else and they took one of the worst situations in our lives and made it as smooth as possible. Highly highly recommended!! Thank you so much for everything. Comfort and peace in grieving.. - Denetra P. I was distort and didn’t know what to do when Hashem parted the grey cloudy skies and sunshine flashed through right on my Chihuahua chezai. He looked up toward the light and resting without a breath left this world on September 30, 2020. I went to the get the number to Rochester Cremation in Henrietta… A family’s guide to Grieving the Loss of a Pet Download our guide to help you and your family through the difficultly of losing a pet. Download PDF Pet Tales Stories of Our Beloved Friends Share your pet’s story through words, pictures, video, and music and have it displayed on this national website for other pet lovers to view. Please feel free to look through our memory album below to read some of the tales shared by others. View Stories We are here for you. Call us today at 585-265-9933 Webster/Ontario Office 348 NY 104 Ontario, NY 14519 Phone: 585-265-9933 Monday - Friday 9:00am - 5:00pm Saturday 9:00am - 1:00pm Sunday Closed Greece Office 2599 W Ridge Rd Rochester, NY 14626 Phone: 585-505-6955 Office Hours: Monday Tuesday, Thursday, Friday 10:00am - 3:00pm Wednesday Closed Saturday Closed Sunday Closed Franchise Opportunities MindyAnn, Inc. operating as Pet Passages. Pet Passages ® is a trademark of Pet Passages, Inc. © 2024 Pet Passages, Inc. All Rights Reserved. Terms of Use Privacy Statement Code of Conduct...